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COVID-19 Information

OPENING May the 25th


Dear customers, we have taken note of the measures announced by the government. The welcome and well-being of our customers being our priority, we must therefore close all of our hotels until May the 24th included.


For more information, please visit



You had chosen a flexible rate (without promotion):

our teams proceed to the cancellation of your reservation. 


You had made a promotional reservation "non-cancellable non-refundable": 

Exceptionally your reservation can be postponed until March 31, 2021. To do so, you must contact the hotel concerned by e-mail and make a written request for postponement.


For all other requests, please contact the hotel concerned by e-mail.


Solidarity is our priority. We would like to thank all of the ACE HOTEL teams, who, united, are doing everything in their power so that we can all meet in the best possible conditions. Thank you for your understanding, and for your loyalty.


Take care of yourself and your loved ones.


We will meet again soon.