My Customer Account Simply at Home

My ACE Hôtel Space

From your customer account, manage all your reservations and find all your past invoices. And since January 2023, you may now win trips and other gifts just by having an ACE Hotel account!


My bookings & invoices

From your customer account, find, modify and cancel your bookings in a few clicks.

Have you misplaced your invoice? No problem, we will help you find it. Sign in to your ACE Hôtel customer account and find all your invoices!

Sign in now, we are waiting for you!

Simplify your bookings by signing in to your ACE Hotel customer account and save time!

Trips to win

ACE Hôtel wants to thank you for all these moments and emotions we shared together by rewarding your loyalty! By simply opening an ACE Hôtel account, you are now part of regular draws to win trips and other gifts!

Currently, you may win a trip for 4 at Disneyland® Paris*. The winner will be announced on Instagram on Monday March 20th. See you there!

* See the rules (in French)